The Mamamoo lightstick does not have a clear warranty for repairs or replacements if it stops working, but some stores offer limited options for exchanges or refunds under specific conditions. 🎤✨
For example, most sellers will only replace the lightstick if it is damaged or defective when you first receive it. You will need to show proof, like an unboxing video, to claim a refund or exchange. However, small scratches or dents on the outer case are not covered, as the case is meant to protect the product and is not considered part of the warranty. 📦💔
Some stores also state that once the lightstick is opened or used, refunds and exchanges are not allowed unless there is a major defect. If you want to return it, you must keep it unopened and in its original packaging. 🛑🔒
Interestingly, one store mentions that the lightstick package includes a “warranty,” but there are no details about what this warranty covers or how long it lasts. So, it is best to check with the seller directly before buying to understand their policies. 🧐📜
In short, while there is no full warranty for Mamamoo lightsticks, you can ask for help if there’s a serious problem right after delivery. Always film an unboxing video and contact the seller quickly if anything goes wrong! 🎥🌟